Interns - Customer Success or Sales

Company Overview

Since the dawn of time people have used their fingers to count inventory — a method that’s slow, error-prone, and mind-numbingly boring. At NomadGo we are on a mission to transform supply chains by providing unparalleled inventory visibility to brands in retail, foodservice, logistics, and grocery. By harnessing the power of AI, computer vision, and augmented reality, NomadGo enables automated inventory counts and powers supply chain decision making. Our Spatial AI technology instantly counts any inventory items with the scan of a smartphone or tablet. Trusted by some of the largest companies in the world, our solution saves time, reduces costs, improves revenues, and delights employees with a video game-like experience. Check it out at the Nomad Go Inventory Race. Founded in 2016, NomadGo is a venture-backed (Cercano Capital, Flying Fish Partners, Fitz Gate Ventures) company based in Redmond, WA. 

‍

We are seeking go-getters ready to roll up their sleeves and make things happen. In this role, you’ll work with the sales or customer success teams.

• The customer success role is expected to include onboarding new users, providing top-notch support, and conducting outreach that builds strong relationships. You’ll also receive hands-on experience supporting marketing and events, item cataloging, data collection, data entry and model testing. 
• The sales role is expected to include interesting and creative activity in research and analysis, and sales enablement.

If your goals include gaining real-world experience in sales or customer success, working with a team of fun, smart folks, being part of a disruptive company making a real difference in inventory  management, we would love to hear from you!

Key Responsibilities / Objectives‍-SalesResearch and Analysis

• Prospect Research: Identify and research potential customers or leads, focusing on target industries, company size, and decision-makers.
• Market Analysis: Analyze market trends and competitors to provide insights that can shape sales strategies.
• Customer Insights: Collect and analyze data on customer preferences, pain points, and software adoption trends.

-Sales Enablement

• CRM Management: Update and maintain customer relationship management (CRM) systems, ensuring accurate data entry for leads, opportunities, and sales activities.
• Sales Collateral Development: Help create and update sales presentations, one-pagers, and case studies.
• Email Templates: Draft outreach emails and follow-up templates for different customer segments.

Shadowing: Join sales calls and meetings to observe and learn from experienced sales professionals.-Customer Success

• Connect with customers in a friendly and helpful way, focusing on their needs.
• Set up demos, test drives, or appointments to keep things progressing.
• Collaborate with sales and marketing to progress engagement strategies and promos.
• Keep the customer and/or sales systems current with customer details and notes.
• Check in post-purchase to ensure high satisfaction and progress any follow-up needs.
• Support other projects and initiatives as required.

‍Requirements

• Strong interpersonal skills to build meaningful connections and trust with customers.
•  Exceptional verbal and written communication skills for clear and effective interactions.
•  Highly organized with a keen eye for detail and the ability to multitask efficiently.
•  Skilled in creating organized, spreadsheet-based workflows to ensure agility and efficiency when needed.
•  A proactive, customer-focused mindset for solving problems and making impactful decisions.

Location: Must be able to work on-site at our office in Redmond, WA. We believe creative work and great ideas come from face-to-face interactions. Minimal, if any, business travel is expected.Salary Range and Benefits

• $20-30 per hour, depending on background and experience
• Paid Time Off
• Federal annual paid holidays

‍Why Join NomadGo: At NomadGo our goal is to provide the world’s most innovative and valuable inventory product for our customers, while also creating a welcoming and safe environment where people can do their best work. We offer a dynamic and innovative work environment where your contributions will have a direct and visible impact. This is your opportunity to join a fast-growing company and contribute to shaping the future of Spatial AI-powered solutions.Company Values

• Innovation and Curiosity Is Our Core
• We Are All Customer Success
• We Want To Make People’s Lives Better
• We Strive for Profitability
• Be Transparent With Kindness
• Do What You Say You’re Going To Do
• We Embrace Diversity to Inspire Fresh Ideas and Perspectives
• Think Big!

We are excited to meet individuals who are passionate and eager to contribute to the success of our mission. If you are driven, creative, and thrive in a start-up environment, we'd love to hear from you! Candidates with relevant experience are encouraged to send their resumes to jobs@nomad-go.com. Thank you for your interest! Pay TransparencyThe annual base salary for this position based in the United States is detailed above. The salary range is an estimate, and the actual salary may vary based on Nomad Go’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Nomad Go utilizes the full width of the range. In addition to the salary range, U.S employees are eligible for a stock option grant and to participate in the company’s standard benefit programs, which currently include medical, dental and vision coverage, 401(k) participation, paid time off and certain leaves of absence.Equal Opportunity, Diversity and InclusionNomadGo is committed to building and fostering an inclusive and diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious belief and sexual orientation – enriches the workplace. It creates opportunities for people to express their individual and collective talent and helps foster our ability to adapt to a changing world. As an equal opportunity employer, we celebrate diversity and prohibit discrimination based on race, ethnicity, religion, gender identity or expression, sexual orientation, age, marital or family status, veteran status, disability, or any other characteristic protected by law. It is our policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetic information. This policy applies to all terms, conditions, and privileges of employment, including hiring, promotion, compensation, benefits, training, and termination.